Walmart (Tire Center), Milpitas

8/16/13

An experience that started out not so great at the tire center ended up very good. We saved some money and the work was done efficiently and correctly.  I would actually recommend this place. I usually buy tires at Costco, but we got lucky that we ended up here. Paid $71/tire and had a $36 oil change. Less than $400 and we only waited an hour or so (not counting the hellishly slow line to place the order). All good in the end.

Our story:

Husband suggested we head to Dave & Buster's to have some Sunday fun. Unfortunately, his tire had low air when we reached our parking lot. No big deal, right? Fix-a-flat to the rescue. Except that his Altima Hybrid has sensors in the tire and you are definitely not supposed to fill them with Fix-A-Flat.  $#*! Thought about that a little too late and it wasn't far down the freeway that his car was doing a weird rumbly, shake thing. We decided it was time to just replace the tires completely. We hoped there was somewhere near D&B so that we could go have fun while the shop did the work.

What we found was the Walmart Tire Center. We first called Walmart to see if this location even had a tire center. We then wanted to know if they were open. We were transferred to the Tire Center and the phone rang and rang and rang. We called back and again, no answer. Plus, the person transferring our call didn't understand that we didn't need to speak to anyone, we just wanted to know if they were open.

We arrived to find they did have a tire center. They slow line was being worked by two employees. Thank goodness the guy working was who ended up helping us because the girl working moved like glue. Super slow speed. We were told it'd be two and a half hours so we decided to go for a hike. Didn't get far though before CAsey's phone rang and we were called back to sign a new work order since they were out of our tires. First we were quoted a new price on the phone $3 more / tire. But when we arrived it was $12 more / tire. But finally the same guy helping us suggesting a different tire which SAVED us $7 / tire. That was awesome. Also, the time it took to get the work done was about half of what they quoted.